3 FAQs about High-efficiency after-sales service for pv distributions

What is after-sales training & return visit?

After-sales training: Provide customers with training on product use, installation, maintenance, etc., so that customers can use the product better. After-sales return visit: Regular return visits to customers to understand product usage, solve existing problems, and provide high-quality after-sales service.

What is after-sales service commitment?

After-sales service commitment: abide by the after-sales service commitment to ensure that the rights and interests of customers are protected. After-sales training: Provide customers with training on product use, installation, maintenance, etc., so that customers can use the product better.

What is the warranty on a photovoltaic system?

Product Warranty: During the specified 5-year warranty period, if the product has quality problems, we will replace or repair the product for customers free of charge. Technical Support: Provide technical support for the installation, use, and maintenance of photovoltaic system products.

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